Reference

Terms & Conditions For sofa123

sofa123 Terms & Conditions set out how you open, use and protect your account across the casino, sports and wallet areas.

Indonesia account termsWallet and device rulesSupport path included
sofa123 Terms & Conditions For sofa123
HELP WITH TERMS

Where To Ask About Account Rules

A clear contact route matters when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or a login step does not proceed, use the account support…
Wallet status For a DANA, OVO, GoPay or QRIS question, open the support route beside the…
Policy changes If you want to question, correct or clarify a term, contact us through the…
DATA AND ACCESS

What Our Policy Protects

Terms & Conditions work alongside the account controls that protect your details and payment records. We use the information needed for verification, account operation, payment matching and support responses, while device and…

Account details

We ask for accurate details because your account record connects phone verification, login access and wallet status. If your name, phone number or another permitted detail changes, contact us through the displayed support route before using a different identity.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained to match receipts, investigate a status question and apply the account rules. Keep your own receipt while a transaction remains unresolved.

Cookies

Cookies can keep your session and selected account path working between pages. Your browser controls whether cookies remain available, but changing them may require another login or affect the route from your phone to the lobby.

Security steps

Never share your password, verification code or wallet credentials. Our Terms & Conditions allow an access pause when account signals do not match, and we may ask you to complete a security check before restoring the account path.

Data retention

We retain account, payment and support records for the period needed for account administration, security checks and lawful requests. Ask through the account contact route if you need the retention basis or a specific record explained.

Change requests

You may ask us to correct eligible account data, explain a policy decision or clarify how a term affects your access. Include your account contact detail and the relevant heading; do not send sensitive credentials in the request.

Terms & Conditions Questions Answered

These Terms & Conditions answers address the account questions we expect before access begins. They cover sofa123 eligibility, payment records, device behaviour, data requests and policy contact steps without replacing the full wording on this page. When a question concerns local access, the controlling phrase is depends on local law, and your account support route remains the place to raise a case-specific request.

You can read the Terms & Conditions on this page before opening an account. Pay attention to account accuracy, phone verification, payment records, device access and policy changes. If a paragraph is unclear, contact us through the support route displayed inside your account before continuing.

Yes. Access and eligibility depend on local law, so you must check whether the service is available to you in Indonesia. Our Terms & Conditions do not replace local requirements. We may pause an account when an access condition or verification detail needs checking.

The Terms & Conditions cover how DANA and QRIS references connect with your account record. Keep the receipt and use the cashier support path if a status does not match. We may request the payment reference before explaining or correcting a wallet record.

Phone verification helps connect the account to the contact detail you provided and supports access checks. The policy permits us to pause the account path when verification is incomplete or details conflict. Never send a password or one-time code through support.

You can ask us to correct eligible account data through the support route shown on the site. Name the field, explain the requested change and include the relevant account contact detail. We may need an account check before changing information connected to payment records.

Cookies can preserve your session and the route from login to the lobby, but your browser settings control whether they remain. If you remove them, another login may be required. The Terms & Conditions still apply when you access the account from phone or desktop.

Use the account support channel displayed near the relevant account or cashier path. Quote the Terms & Conditions heading, describe the decision and provide any receipt or verification message. Do not include login credentials. We will assess the specific request against the applicable policy.